Privacy Policy

Last updated: June 2026

The Missing Rep (ABN 71 414 794 269) respects your privacy. This policy explains how we collect, use and protect your personal information, in line with the Australian Privacy Act 1988.

What we collect

Your name, email and phone number when you sign up or get in touch.
Payment details, processed securely by our payment provider (Stripe). We do not store your card details.
Basic information about how you use our website and app.

How we use it

To provide your membership, training programs and community access.
To process payments and manage your account.
To respond to your enquiries and send you updates about The Missing Rep.
To improve our service.

Who we share it with

We use trusted third-party services to run our business, including Kahunas (app and program delivery), Stripe (payments), Netlify (website and forms) and our email provider. We only share what is necessary, and we never sell your personal information.

Marketing

We may send you emails about our programs and updates. You can opt out at any time.

Security and retention

We take reasonable steps to protect your information and only keep it as long as we need it.

Your rights

You can ask to access or correct the personal information we hold about you - just get in touch.

Contact

Questions about your privacy? Email info@themissingrep.com.

This is a general template to get you started. Please review it and consider having it checked by a professional before you rely on it.